In-house manufacturing & engineering · Professional installation and support

Assistance Call Systems

Between People with Disabilities and Staff — Immediate, Reliable Communication

Products in This Category

Assistance Call Systems — Models

Between People with Disabilities and Staff — Immediate, Reliable Communication. Compare the models below and review the one that suits your facility.

IP Assistance Call Systems

IP Assistance Call Systems

  • High-resolution display terminals
  • Central monitoring, assistance calling and voice communication
  • Communication over your IP network infrastructure
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Wired Assistance Call Systems

Wired Assistance Call Systems

  • An economical, dependable system running on conventional cabling
  • Calls from accessible toilets, bathrooms and changing cubicles
  • LED call panel with audible alert
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Wireless Assistance Call Systems

Wireless Assistance Call Systems

  • Rapid installation with minimal infrastructure requirements
  • Mobile devices communicating over radio frequency
  • Preferred for existing buildings, hotels and public premises
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Between People with Disabilities and Staff

Immediate, Reliable Communication

In accessible toilets, adapted bathrooms, changing cubicles and the shared areas of public buildings, a person needing help must be able to reach a member of staff within seconds. DWC Elektronik assistance call systems adapt to facilities of every size through IP-based, wired and wireless infrastructure options. Every product is engineered in-house, manufactured in line with accessibility requirements and recognised quality standards, and delivered ready for integration with building automation.

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Components of a DWC Elektronik assistance call system: floor-reachable pull-cord button for accessible toilets, over-door indicator light and call panel
Advantages

Why This System?

Meets Accessibility Requirements

Satisfies the mandatory call equipment requirements for accessible toilets and shared areas.

Reachable from Floor Level

Pull-cord mechanisms remain within reach even if the user has fallen and cannot stand.

Audible and Visual Alert

Every call is both heard and seen — a dual-channel notification for users with hearing or sight impairments.

Response Times Recorded to the Second

Every call is logged with who answered it and how long the response took, and the data is available as a report.

Frequently Asked

Answers to Your Questions

Which type of system is right for us?

IP systems suit new-build facilities with network infrastructure already in place, wired systems suit existing buildings, and wireless systems suit premises where construction work is not possible or the installation is temporary. Our free site survey establishes the right answer for your facility together with you.

What equipment is mandatory for an accessible toilet?

A floor-reachable pull-cord call button, an over-door indicator light and an audible-visual alert panel at the staff position are the minimum components of a compliant installation.

How long does installation take?

Wireless systems are usually commissioned the same day; wired and IP systems take one to five working days.

Let us specify the right system for your project

Write to our team for a free site survey, a needs analysis and a comparative quotation. We reply the same day.